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Join our team

The UK's leading rattan garden furniture supplier is seeking passionate individuals to join our team.

Rattan Direct was established in 2006, selling high quality rattan garden furniture, conservatory furniture, barbecues and patio heaters. We stock a large selection of outdoor and indoor furniture shipped direct from our factories in the far east, all designed and built in house - at prices not to be beaten elsewhere!

Current vacancies at Rattan Direct

• Customer Service & Sales Advisor

• Warehouse Operative

Customer Service & Sales Advisor

We are seeking a highly motivated CSA team member, that is use to handling high volume inbound and outbound calls and maxismising sales conversions through all media channels. In addition the CSA would be required too:

• Deal directly with customers/suppliers either by telephone, electronically or face to face

• Respond promptly to customer/supplier inquiries

• Handle and resolve customer complaints

• Provide pricing and delivery information to customers

• Set up new customer accounts on our Order Management system

• Process orders, forms, applications and requests

• Keep records of customer interactions and transactions

• Record details of inquiries, comments and complaints

Warehouse Operative:

We are looking for hard working individuals to join our Warehouse team in Bolton that have warehouse experience and dealing with high demand fulfilment and production. You must have an eye for detail and be able to work in a fast paced, productive and perfromanaced managed environment , main duties would include:

• Deal directly with customers orders in a ‘’LEAN’’ and efficient manner

• Respond promptly to customer orders and returns

• Resolve customer complaints

• Organize workflow to meet customer timeframes

• Record details of inquiries, comments and complaints

• Record details of actions taken

If you're interested in job opportunities with Rattan Direct, please send us a cover letter and resume outlining your job skills, employment history and educational background to jobs@rattandirect.co.uk. Please specify the position that you are applying for on your application.