We are delighted to announce that Rattan Direct was recently accepted into the Google Trusted Stores programme! This means you can now shop confidently and securely with the backing of Google themselves!

You will notice the Google Trusted Shops icon now appears in the bottom left hand corner of the Rattan Direct website. This badge shows to the world our proven track record of first class customer service & on time delivery!


Not everyone can join the programme; all applicants of the scheme enter a qualification period of up to 90 days. Here, applicants are then reviewed independently by their customers, post delivery, on every fine detail of their shopping experience. Google then independently reviews the store in question, using the results submitted by their own customers, to decide whether or not they pass the high standards of criteria set by Google.

We are pleased to say Rattan Direct passed with flying colours; it took Google only 39 days to accept us on to the programme!

So what does this actually mean to you? Well, once you make a purchase with us, you will be asked whether you would like to like to select free purchase protection from Google. Then, in the highly unlikely event a problem arises with your order, Google will work with us directly to resolve your issue and protect any purchase up to £1000 – not a bad freebie, eh!

In addition to this, Rattan Direct also recently added the Norton Trusted Seal to our checkout. Also known as the SSL-seal, the icon gives you the reassurance that your payments to us are 100% encrypted, stopping any potential bugs getting hold of your money!

For further information on both seals of protection, simply click on the icons on the Rattan Direct website!